Customer Experiences

Contact

Don Gasgarth's Charlotte County Ford

3156 Tamiami Trail
Directions Port Charlotte, FL 33952

  • Sales: (888) 699-4370
  • Service: (888) 699-4470
  • Parts: (888) 721-3818

Hours

  • Monday 8:30AM - 7:30PM
  • Tuesday 8:30AM - 7:30PM
  • Wednesday 8:30AM - 7:30PM
  • Thursday 8:30AM - 7:30PM
  • Friday 8:30AM - 7:30PM
  • Saturday 8:30AM - 5:00PM
  • Sunday Closed
At Charlotte County Ford we strive to make every visit to our dealership a great one. These are Actual Customer Responses to our continuous efforts for improvement.

When asked about their experience and ways to improve here is what our customers are saying...

Alan W. -  Ford Transit Purchase
No pressure sales. time was taken to answer questions and research options. Vehicle was special ordered , built on schedule, and delivered on schedule. It was a good experience.
Fort Myers, FL.

George H. - Ford Escape Purchase
This was an out of city purchased. I live in Tampa and my father in Port Charlotte. Our sales assistant, Arthur, was excellent. Working through email, text, and phone calls, Arthur helped me find the perfect vehicle for my father. I had to drive to the dealership to finalize all the paperwork and I had limited time. The closing process was completed in a timely manner. My father is very happy with his new vehicle.
Tampa, FL.

Ralph J. - Ford F-150 Purchase
Salesman had good knowledge about ford product , and had one that fit exactly what I was looking for . This truck is the third new ford truck I have bought and they just get better all the time
Rotonda West, FL.

Francis R. - Ford Escape Purchase
Continue to excel at providing customers with service that exceeds there expectations. Great job !!
Punta Gorda, FL.

Amy F. - F-Series Purchase
Was recently referred by a friend to go see Bob. He made the process simple by not nagging us, listening to what we were looking for and only offering vehicles that were in our price range and that we were interested in. He did not try to "sell" us which was a major factor in our purchase. The finance team and expedited process all occurred within hours and we drove home in a new car the same day. Would recommend this dealership and have to everyone!
North Port, FL.

Tracy H. - Service
I love the way all your team makes us feel special! My salesman always finds us to say hi and ask how we like our Truck! Awesome Place! Thank you!
North Port, FL.

Sally U. Ford Escape Purchase
smooth operation delivered as promised good trade in value
Arcadia, FL.

Lynette H. - Ford Explorer Purchase
The entire process was enjoyable. Every person in the dealership was friendly, honest and helpful. There is absolutely nothing I would suggest to be improved. Excellent dealership.
North Fort Myers, FL.

Martin H. - Service 
The team there at Charlotte County Ford are really just the best to work with.
Punta Gorda, FL.

Michael K. - Service
It was the best service I have received in all my dealings with car Dealers and service departments over the last 60 yrs.  Thank you
North Port, FL.

Philip M. - Ford Focus Purchase
Vehicle was delivered when I wanted it and in excellent condition. Ever thing about the transaction went perfect, salesperson etc.
Punta Gorda, FL.

Joann R. - Service
All service people were very helpful. Excellent dealership.
Port Charlotte, FL.

Lynn F. - Ford Escape Purchase
Awesome experience. Just keep doing what you are doing.
North Port, FL.

Roselle A. - Ford Fusion Purchase
Bob and Christopher were awesome. They made my lease process run smoothly and without a lot of waiting time. I felt like they were helping me to get the best car for the best value to me. Everyone was very professional and kind. I am glad I drove a little further to find them because it was worth it.
Boca Grande, FL.

Peter W. - Ford Escape Purchase
Everything went very well, our salesperson Arthur was excellent, not only in finding me exactly what I wanted but tutoring me as to how my new Escape works. I would recommend Don Gasgarth dealership and Arthur to all of my friends.
Punta Gorda, FL.

Alan F. - Ford Focus Purchase
The team was very helpful and professional in putting a deal together.
Punta Gorda, FL.

Edward C. - Service
Got me in and out quickly.Thank you for your great service.

Brooke C. - Ford F-Series Purchase
I liked that when I told them I didn't want to be there all day they took me seriously and speed up the process like I requested. They also let me wait at home until the paperwork was done. Everyone was helpful, informative, and went out of their way to make me happy.
Key Largo, FL.

Deborah D. - Service
I had two issues that were not easily diagnosed. Both were resolved to my satisfaction.

Jeff F. - Ford F-150 Purchase
Had a very good experience and will tell everyone.
Punta Gorda, FL.

Tara C. - Ford Escape Purchase
Everyone was wonderful from the salesman to the manager to the financial guy who closed the sale.
Punta Gorda, FL.

Tony S. - Service
Less time from start to finish.. ( work was 100% done right I an completely satisfied)
North Port, FL.

Mary S. - Ford Fiesta Purchase
Very enjoyable experience! Great salesman! Finance manager took the time to explain the transaction to my daughter! Great job! We'll be back again.
Port Charlotte, FL.

Ronald C. - Ford Edge Purchase
Overall after 4 vehicle purchases over 13 years Gasgarth Ford had been a great dealership to deal with. We ordered our latest new vehicle {an Edge) and found out after a month that it would take another month to get it and we needed the vehicle sooner. They found another exact vehicle in the Miami area and brought it over for our purchase. We were very pleased with the service.
North Port, FL.

Betsey A. - Service
...my car looked like new when i came to pick it up after it was detailed. I am very happy with the job and the people I dealt with.
Port Charlotte, FL.

Cheryl K. - Ford Fusion Purchase
"My experience was first rate from returning my lease care to delivery of new lease car - which happened in less than 2 hours from the time I walked in the dealership to the time I got in my new car to drive home!!! Little Bob was outstanding. He gave me all the information I needed to decide on my new car. He took the time to show me several vehicles and even demonstrated that my golf clubs would fit in each vehicle!!!! Chris processed all my lease papers and had my car insurance transferred in less than 45 minutes!!! When I came out to pick up my new car, Little Bob had already transferred everything from the car I was turning in to my new car!!!! What a pleasant surprise!!! All in all, it was a very pleasant afternoon!!! I am continually impressed with this dealership! In addition, I have used the Service Department for the past 6 years and have always been completely satisfied with professionalism of staff, quality of service and timeliness of service. The one time my car wasn't going to be finished by the end of the day, they drove me over to the Enterprise car rental office and took care of renting me a car for the evening. Outstanding customer service!!!! Wouldn't go anywhere else to lease my cars!!!!"
Port Charlotte, FL.

M&S Heavy Equipment  - Purchase F-Series Super Duty
"All facets of our transaction went smoothly. We actually live in Broward County Florida on the east coast and once we found Don Gasgarth Ford in Port Charlotte we have been purchasing and having all our vehicles serviced there. The time & commitment from the employees is far superior to the Ford dealers on Florida's east coast. We will continue to use Don Gasgarth Ford."
Hollywood, FL.


Robert H. - Ford Escape Purchase
"I was hesitant about purchasing a vehicle in Florida to be taken back to Michigan, Dan Myers, our salesman from Don Gasgarth's Charlotte County Ford made it happen without any problem. I will have to depend on getting service on my vehicle in Michigan!!"
Davison, MI.

Thomas M. Ford F 150
"My over all experience at the dealership went well. My salesman was very polite and courteous and took the extra time to explain the features of my F-150.I never had a salesman take that much time to explain every detail of my new vehicle. He even set some things up for me. Finance department went over every detail of the financing so I could understand it. Dealership just went through a major renovation and it looks fantastic. Can't think of anything to improve upon at the moment. Great job to everyone at Don Gasgarth Ford in Port Charlotte Florida."
Port Charlotte, FL.

Rick Z. - Service
This is my first experience with Don Gasgarth's Charlotte County Ford. Contacted Dealer to perform a recall, dealer representative obtained information, ordered parts and contacted me to bring car in for the repair. Service Adviser followed through with repair and verified the recall was complete. At the time I brought the vehicle in for the recall I explained and issue with the leather being frayed on the driver seat back. Service adviser took pictures of the defect and forwarded to Ford Motor Co, obtained authorization for the repair and order the seat back cover. Dealer contacted me to schedule the repair. I will be dropping the vehicle off next week for the replacement seat back. My experience with Don Gasgarth's Charlotte County Ford has been very positive and I am completely satisfied with their professional approach to helping customers with the service issues. Keep up the good work.
Rochester Hills, MI.

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Kathleen D. - Ford Fusion Purchase
"Everything went smoothly along with no pressure tactics. I wanted a specific color of car and Dan found one for me and kept in touch with me during the process." 
Punta Gorda, FL

Bridget P. - Ford Focus Purchase
"Kind ,energetic salesman, knowledgeable, and honest!"
Port Charlotte, FL.


Claud L. - Ford Explorer Purchase
"...no pressure nothing for the first time I had a pleasant experience (buying a car)"
Port Charlotte, FL.


Robert B. - Service
"ALWAYS POSITIVE AT CHARLOTTE COUNTY FORD AND WE TELL OUR FRIENDS AND FAMILY!!"
Port Charlotte, FL.


Billy B. - Service
"Service adviser and the service technician both did a good job in understanding the problem and making repairs."
Punta Gorda, FL.


Roy C. - Service
"The time from when I got there to my leaving was very reasonable and the doughnuts and coffee were great"
Port Charlotte, FL.


Dutch K. - Service
"as always a great place to service both my and my wife's car there."
Venice, FL.

Edward S. - Service
"Service coordinator and driver were very customer service orientated. Very good experience with them."
Punta Gorda, FL.


Mary S. - Ford Fiesta Purchase
"Very enjoyable experience! Great salesman! Finance manager took the time to explain the transaction to my daughter! Great job! We'll be back again"
Port Charlotte, FL.


Scott M. - Service
"You guys are awesome Keep up the good work"
North Port FL


Ralph S. - Ford Taurus purchase

 "Everything was fine. Nothing needed improvement."
Sunrise Beach, MO.


Dewey O. - Ford Fusion Purchase
"Very Well. I'll be back. Arthur and Don went above for my wife and I. Thank You."
Port Charlotte, FL.


Benjamin A.  - Ford Focus Purchase 
"...did a great job answering all questions and explaining everything. Would definitely go to him again. thank you!"
Port Charlotte, FL.


Jeanne R.S. - Service
"I was in for recall work. Everything went smoothly the updated facility is very nice."
North Port, FL.


Margaret K. - Service
"To be honest with you, everything was great, no issues. All I can say is keep up the good work."
Punta Gorda, FL.


Roger C. - Service
"The entire process was very quick with no inconveniences."
Port Charlotte, FL.


Larry D. - Service
"Employees are always friendly and helpful and take the time to explain what needs to be done."
Port Charlotte, FL.


Cleo G. - Service
"They Did a good job took care of the paper work for me that was a big help service time was great every thing went well"
Port Charlotte, FL.


Louis B. - Service
"I was very happy with the service I got today."
Punta Gorda, FL.


    Marion F. - Service
    "Everyone treated me very well, and I got my car back working like new. I couldn't be happier, thank you."
Port Charlotte, FL.
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